A resource-based view of competitive advantage at the Port of Singapore.
John R. M. GordonPui-Mun LeeHenry C. Lucas Jr.Published in: J. Strateg. Inf. Syst. (2005)
Keyphrases
- competitive advantage
- resource based view
- business processes
- knowledge management
- business information
- customer relationship management
- service quality
- competitive environment
- market share
- information technology
- business models
- social capital
- market competition
- strategic advantage
- response time
- business process
- information systems
- database