Price setting policies for service systems in case of uncertain demand and service time.

F. Masarani S. Sadik Gokturk

Published in: Z. Oper. Research (1987)

Keyphrases

service systems
uncertain demand
service level
web technologies
service oriented
queueing model
supply chain
arrival rate
enterprise systems
call center
service providers
heavy traffic
demand uncertainty
service selection
queue length
steady state
service times
multistage
single period
multi agent