A Chinese Text Mining Application: An Automatic Answer Reply to Customers' E-mail Queries Model.

Ju-Yu Huang Huey-Ming Lee Chen-Liang Fang

Published in: SEKE (2005)

Keyphrases

text mining
email
mathematical model
database
high level
computational model
neural network
similarity measure
objective function
data analysis
data sources
web search engines
range queries
document clustering
latent dirichlet allocation
answering queries