Reduction of the Administrative Burden: An e-Government Perspective.
Rex ArendsenTom M. van EngersPublished in: EGOV (2004)
Keyphrases
- e government
- electronic government
- public administration
- public sector
- digital government
- government services
- developing countries
- government agencies
- knowledge management
- service delivery
- government organizations
- information sharing
- organizational culture
- governmental organizations
- inter organizational
- small to medium sized