Towards Business Integration as a Service 2.0 (BIaaS 2.0).
Victor ChangGary B. WillsRobert John WaltersPublished in: ICEBE (2011)
Keyphrases
- telecommunications industry
- virtual enterprise
- service delivery
- service management
- service oriented
- electronic commerce
- activity monitoring
- business processes
- business process
- decision making
- enterprise systems
- mission critical
- business intelligence
- enterprise wide
- service integration
- web services
- service provision
- business process modeling
- enterprise application integration
- service discovery
- information systems
- business models
- service quality
- real world
- customer support
- data integration
- online services
- service composition
- customer service
- information services
- seamless integration
- return on investment
- service providers
- business process management
- end users
- electronic business
- case study
- business objects
- enterprise architecture
- search engine