Evaluating healthcare process improvement for patient callbacks.
Rebecca A. ScottBenjamin T. GeorgePublished in: Int. J. Serv. Stand. (2014)
Keyphrases
- process improvement
- software process
- clinical trials
- electronic health records
- patient care
- healthcare delivery
- home care
- business process
- health care
- root cause
- care delivery
- software process improvement
- cost estimation
- knowledge management
- clinical data
- medical records
- e government
- business processes
- information technology
- patient data
- medical data
- quality assurance
- business process management
- software development
- information systems
- monitoring system
- intrusion detection
- software engineering