Factors Affecting the Use of Electronic Banking Services Provided by Jordanian Commercial Banks from Customers' Point of View. A Case Study: Jordan Ahli Bank in Northern Region/Jordan.
Zakaria AzzamMofeed Wild AliMustafa LShaikhIyad KhanfarAbdel-Rahman IsmailPublished in: ACIT (2021)
Keyphrases
- banking industry
- banking services
- factors affecting
- commercial banks
- financial services
- risk management
- credit risk
- return on investment
- driving forces
- marketing strategies
- factors influencing
- credit card
- retail banking
- perceived usefulness
- saudi arabia
- case study
- credit scoring
- money laundering
- information technology
- decision support system
- expert systems
- information systems
- risk analysis
- evaluation method
- software engineering