Examining the mediating effect of positive moods on trust repair in e-commerce.

Ying-Hueih Chen Jyh-Jeng Wu Hsin-Tzu Chang

Published in: Internet Res. (2013)

Keyphrases

perceived risk
positive and negative
trust model
negative impact
trust relationships
electronic commerce
reputation models
positively correlated
influential factors
electronic marketplaces
individual level
trust evaluation
theoretical and practical implications
purchase intention