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Participating Citizens = Smart Citizens? Applying the Human-centered Design Approach on a Digital Care Platform.
Sara Neumann
Jelena Bleja
Tim Krüger
Uwe Grossmann
Published in:
Digit. Gov. Res. Pract. (2023)
Keyphrases
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centered design
e government
public services
government services
government agencies
policy makers
decision making
long term
social media
public administration
human subjects
health care
mobile phone
paradigm shift
public organizations