A Hidden Markov Model of Customer Relationship Dynamics.

Oded Netzer James M. Lattin V. Srinivasan

Published in: Mark. Sci. (2008)

Keyphrases

hidden markov models
speech recognition
markov models
sequential data
conditional random fields
forward backward
markov model
hidden state
phoneme recognition
hidden states
viterbi algorithm
gesture recognition
dynamical systems
call center
linear dynamical systems
baum welch
hierarchical dirichlet process