MULS: A General Framework of Providing Multilevel Service Quality in Sequential Data Broadcasting.
Hao-Ping HungMing-Syan ChenPublished in: IEEE Trans. Knowl. Data Eng. (2007)
Keyphrases
- service quality
- sequential data
- hidden markov models
- customer satisfaction
- fixed length
- service providers
- electronic commerce
- user satisfaction
- sequential patterns
- change point detection
- sequential pattern mining
- information systems
- sequence data
- pattern discovery
- quality of service
- pattern mining
- information quality
- spatio temporal
- competitive environment
- competitive advantage
- itemsets
- end users
- data structure
- machine learning
- incident management