Time to Adoption of a New IT Service.

Yue (Katherine) Feng Kar Yan Tam Chong (Alex) Wang

Published in: ICIS (2015)

Keyphrases

service providers
information technology
e government
service quality
web services
information services
service oriented
customer satisfaction
management system
end users
processor sharing
electronic commerce
neural network
service delivery
public services
success factors
widespread adoption