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Generalizing Interface Design Knowledge: Lessons Learned from Developing a Claims Library.
Catherine Payne
C. F. Allgood
Christa M. Chewar
Chuck Holbrook
D. Scott McCrickard
Published in:
IRI (2003)
Keyphrases
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lessons learned
interface design
advisory systems
human computer interaction
case study
human computer
participatory design
expert systems
knowledge base
user centered
knowledge discovery
web search
mobile phone
information sharing
user experience
content analysis