Business-Driven Trust Federation Management for Service Marketplaces.
Ji HuXiaoyi FanRobin FischerPublished in: IEEE SCC (2010)
Keyphrases
- service delivery
- service management
- enterprise systems
- electronic marketplaces
- service provision
- mission critical
- information systems
- telecommunications industry
- management system
- virtual organization
- knowledge management
- decision making
- workflow management
- service oriented
- trust management
- web services
- e government
- service providers
- business processes
- business management
- customer support
- business partners
- service platform
- trust model
- software as a service
- configuration management
- executive information systems
- business logic
- trading partners
- life cycle
- business process management
- electronic commerce
- electronic markets
- trust relationships
- manufacturing companies
- business process
- virtual enterprise
- business world
- customer service
- network management
- customer loyalty
- mobile services
- decision support
- business intelligence
- service quality
- senior management
- social capital
- online services