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Interaktive Customer Experience mit mobilen und öffentlichen Systemen im stationären Handel.
Ellen Wieland
Sarah Hausmann
Frank Lamack
Thomas Schlegel
Published in:
HMD Prax. Wirtsch. (2017)
Keyphrases
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customer satisfaction
electronic commerce
customer service
data sets
database
case study
customer relationship management
purchase behavior
neural network
information retrieval
customer behavior
customer requirements
churn prediction
massachusetts institute of technology