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Using fuzzy Indicators in customer experience analytics.
Carolina Nicolas
Jaime Gil-Lafuente
Angélica Urrutia
Leslier M. Valenzuela-Fernández
Published in:
J. Intell. Fuzzy Syst. (2021)
Keyphrases
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fuzzy sets
electronic commerce
fuzzy logic
learning analytics
data management
fuzzy rules
membership functions
neural network
databases
big data
fuzzy measures
fuzzy comprehensive evaluation method
predictive modeling
fuzzy numbers
fuzzy controller
fuzzy clustering
user experience
case study