E-Government and Related Indices: Telecommunications Infrastructure, Human Capital, Institutional Efficacy, and Online Services.
Kathleen M. Boyer-WrightJeffrey E. KottemannPublished in: Int. J. Electron. Gov. Res. (2015)
Keyphrases
- e government
- service delivery
- online services
- government services
- human capital
- public sector
- electronic government
- social capital
- public services
- digital government
- inter organizational
- public administration
- government agencies
- business process change
- government websites
- developing countries
- end to end
- knowledge management
- artificial intelligence
- rapid growth
- software engineering
- higher education
- information technology
- case study
- web services
- website