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The influence of PRINCE2 standard on customer satisfaction in information technology outsourcing: an investigation of a mediated moderation model.
Jian-Jun Wang
Negin Sasanipoor
Meng-Meng Wang
Published in:
J. Enterp. Inf. Manag. (2020)
Keyphrases
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information technology
customer satisfaction
information systems
database
decision making
probabilistic model
end users
business process
risk management
evaluation method
study proposes