Organisations as virtual communities: a sense-making approach for uniting knowledge consumers and knowledge workers.
Michael Sanford NilanMichael A. D'EreditaPublished in: Int. J. Web Based Communities (2005)
Keyphrases
- knowledge workers
- virtual communities
- knowledge management
- sensemaking
- knowledge intensive
- knowledge sharing
- knowledge management systems
- knowledge discovery
- information systems
- online communities
- knowledge base
- decision making
- information sharing
- end users
- internal and external
- social networks
- knowledge acquisition
- content analysis
- data mining techniques
- mental models
- expert systems