Factors Influencing Perceived Benefits and User Satisfaction in Knowledge Management Systems.
Yael Karlinsky-ShichorMoshe ZviranPublished in: Inf. Syst. Manag. (2016)
Keyphrases
- factors influencing
- user satisfaction
- knowledge management systems
- technology acceptance
- user acceptance
- perceived usefulness
- information systems
- factors affecting
- knowledge management
- service quality
- knowledge sharing
- knowledge society
- internet shopping
- customer satisfaction
- technology adoption
- structural equation modeling
- competitive advantage
- information quality
- explicit knowledge
- social networking