An Empirical Study on Emotions, Knowledge Management Processes, and Performance within Integrated Business Process Teams.
Olivier CayaÉric BrunellePierre-Majorique LégerTristan GrebotPublished in: HICSS (2012)
Keyphrases
- business process
- workflow technology
- knowledge management
- business process management
- process model
- business processes
- workflow model
- process execution
- case study
- process mining
- event logs
- business process models
- web services
- workflow management systems
- business process modeling
- information systems
- knowledge sharing
- information technology
- inter organizational
- process management
- business rules
- organizational learning
- ws bpel
- workflow models
- software process
- business goals
- process improvement
- virtual organization
- workflow systems
- workflow management
- team members
- life cycle
- software development
- software engineering
- database systems
- e learning
- decision making