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Using Structured Representation and Data: A Hybrid Model for Negation and Sentiment in Customer Service Conversations.

Amita MisraMansurul BhuiyanJalal MahmudSaurabh Tripathy
Published in: WASSA@NAACL-HLT (2019)
Keyphrases
  • hybrid model
  • data sets
  • training data
  • customer service
  • computer vision
  • long term
  • end users
  • probability distribution
  • support vector regression
  • structured representation