User-generated content (UGC) in tourism: Benefits and concerns of online consumers.
Stephen BurgessCarmine SellittoCarmen CoxJeremy BuultjensPublished in: ECIS (2009)
Keyphrases
- user generated content
- online forums
- social media
- social networking sites
- online social media
- social media sites
- product reviews
- online social
- user generated
- online learning
- recommender systems
- online consumer
- user comments
- consumer reviews
- micro blog
- tourism industry
- travel planning
- user contributed
- social network sites
- shopping behavior
- grocery shopping
- online stores
- social media content
- group buying
- search engine
- user interaction
- website