A fuzzy multi-objective balanced scorecard approach for selecting an optimal electronic business process management best practice (e-BPMBP).
Faramak ZandiMadjid TavanaPublished in: Bus. Process. Manag. J. (2011)
Keyphrases
- multi objective
- business process management
- pareto optimal
- business process
- business processes
- fuzzy sets
- evolutionary algorithm
- service oriented
- multi objective optimization
- object oriented
- optimal solution
- fuzzy logic
- information systems
- process model
- real world
- web services
- databases
- decision support
- genetic algorithm
- nsga ii
- multiple objectives
- neural network