Why is self-service technology (SST) unpopular? Extending the IS success model.
Jiunn-Woei LianPublished in: Libr. Hi Tech (2021)
Keyphrases
- mathematical model
- theoretical framework
- simulation model
- case study
- statistical model
- cost function
- computational model
- high level
- experimental data
- management system
- process model
- data processing
- rapid development
- formal model
- sensitivity analysis
- neural network
- objective function
- similarity measure
- decision trees
- information systems
- artificial intelligence
- learning algorithm