Decision Support System for Corporate Reputation Based Social Media Listening Using a Cross-Source Sentiment Analysis Engine.
Rob E. LokeS. PathakPublished in: DATA (2023)
Keyphrases
- decision support system
- sentiment analysis
- social media
- social media content
- public opinion
- opinion mining
- decision support
- decision makers
- sentiment classification
- sentence level
- text classification
- user generated
- decision making
- multi aspect
- expert systems
- management system
- text mining
- knowledge management
- data warehouse
- case based reasoning
- decision process
- multicriteria decision making
- social networks
- natural language processing
- clinical trials
- emergency management
- product features
- online reviews
- data sets
- product reviews
- positive and negative
- blog posts
- intensive care
- information extraction
- natural language