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Remote usability evaluation: can users report their own critical incidents?

José C. CastilloH. Rex HartsonDeborah Hix
Published in: CHI Conference Summary (1998)
Keyphrases
  • usability evaluation
  • usability testing
  • usability problems
  • user interface
  • heuristic evaluation
  • website
  • end users
  • user interaction
  • eye tracking
  • strengths and weaknesses
  • database
  • xml documents