Developing Effective Service Policies for Multiclass Queues with Abandonment: Asymptotic Optimality and Approximate Policy Improvement.
Terry JamesKevin D. GlazebrookKyle Y. LinPublished in: INFORMS J. Comput. (2016)
Keyphrases
- multi class
- asymptotically optimal
- asymptotic optimality
- service rates
- heavy traffic
- optimal policy
- arrival rate
- call center
- service times
- queueing model
- support vector machine
- queueing networks
- multiclass problems
- sufficient conditions
- binary classification
- state space
- single server
- multiclass classification
- perceptron algorithm
- queue length
- pairwise
- error correcting output codes
- multiclass support vector machines
- binary classification problems
- feature selection
- binary classifiers
- steady state
- multi class classification
- service quality
- cost sensitive
- cost sensitive classification
- objective function
- reinforcement learning
- multiclass svm
- dynamic programming
- data sets