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Telecommunication customer satisfaction using self-organized network-based heuristic algorithm.
Gebrehiwet Gebrekrstos Lema
Published in:
Int. J. Commun. Syst. (2021)
Keyphrases
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customer satisfaction
service quality
online shopping
telecommunication networks
complex systems
user satisfaction
marketing strategies
customer service
customer reviews
product design
customer retention
data mining
customer data
electronic commerce
rule induction
quality of service
service providers