Citizens Collaboration and Co-Creation in Public Service Delivery: The COCKPIT Project.
Panagiotis KokkinakosSotirios KoussourisDimitrios PanopoulosDimitris AskounisAntonis RamfosChristos GeorgousopoulosErik WitternPublished in: Int. J. Electron. Gov. Res. (2012)
Keyphrases
- service delivery
- public services
- public participation
- e government
- open government
- government information
- government agencies
- public organizations
- public sector
- change management
- public administration
- life cycle
- end to end
- government services
- policy making
- information sharing
- service management
- service oriented
- service provision
- knowledge management
- online services
- information technology
- digital government
- web services
- federal agencies
- databases
- cross disciplinary
- mobile technologies
- case study
- learning algorithm