Can You Trust Online Ratings? Evidence of Systematic Differences in User Populations.

Julie Wulff Daniel Hardt

Published in: ECIS (2014)

Keyphrases

collaborative filtering
user preferences
online learning
end users
internet users
user ratings
social awareness

reputation systems
cold start problem
real time
statistically significant
recommender systems
historical information
online services

cross cultural
implicit feedback
user model
user experience
user interaction
user feedback
user acceptance

online reviews
display advertising
reputation mechanisms
trust evaluation
relevance feedback
consumer trust