Key Performance Indicators (KPIs) for measuring PMOs Services in selected Organisations in Botswana.
K. NtshweneJ. K. SsegawaP. D. RwelamilaPublished in: CENTERIS/ProjMAN/HCist (2021)
Keyphrases
- electronic commerce
- key performance indicators
- business intelligence
- process oriented
- business processes
- business requirements
- external data
- web services
- data mining
- sql server
- data warehouse
- knowledge management
- service oriented
- machine learning
- real world
- reverse engineering
- data warehousing
- business process
- decision making
- database
- service providers
- end users
- information technology
- case study