Investigating antecedents of technology acceptance of initial eCRM users beyond generation X and the role of self-construal.
Qimei ChenHong-Mei ChenRick KazmanPublished in: Electron. Commer. Res. (2007)
Keyphrases
- technology acceptance
- social influence
- user satisfaction
- information systems
- factors influencing
- technology adoption
- service quality
- perceived usefulness
- mobile phone users
- theoretical and practical implications
- user acceptance
- law enforcement
- social interaction
- social networks
- end users
- digital government
- individual level
- e government
- collaborative filtering
- computer self efficacy
- factors affecting
- mobile phone
- user interface
- online communities