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A consumption system model integrating quality, satisfaction and behavioral intentions in online shopping.
Hongyi Sun
Wenbin Ni
Zhiqiang Wang
Published in:
Inf. Technol. Manag. (2016)
Keyphrases
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online shopping
service quality
databases
information systems
website
high level
real time
search engine
data management
theoretical framework
third party
user satisfaction
virtual communities
customer satisfaction