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Using Online Customer Reviews to Classify, Predict, and Learn About Domestic Robot Failures.
Shanee Honig
Alon Bartal
Yisrael Parmet
Tal Oron-Gilad
Published in:
Int. J. Soc. Robotics (2024)
Keyphrases
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customer reviews
opinion mining
mobile robot
product reviews
online product reviews
real time
customer satisfaction
product features
positive or negative
reinforcement learning
generative model
user generated content