The Chiasmus of Design: Paradoxical Outcomes in the e-Government Reform of UK Children's Services.
David WastellSue WhiteKaren BroadhurstPublished in: CreativeSME (2009)
Keyphrases
- e government
- government services
- service delivery
- public services
- electronic government
- public sector
- public administration
- digital government
- service oriented
- service provision
- developing countries
- government agencies
- case study
- government organizations
- knowledge management
- federal government
- governmental organizations
- artificial intelligence
- web services
- inter organizational
- information sharing
- website
- e learning
- national level
- government websites
- decision making