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A usability comparison of three alternative message formats for an SMS banking service.
Gareth Peevers
Gary Douglas
Mervyn A. Jack
Published in:
Int. J. Hum. Comput. Stud. (2008)
Keyphrases
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short message service
email
mobile phone
web services
message delivery
data sets
service oriented
information systems
management system
user experience
communication channels
end users
service discovery
mobile services