- The first speech recognition based service delivered to customer's home from the telephone network.

George Vysotsky

Published in: Speech Commun. (1995)

Keyphrases

speech recognition
call center
customer service
hidden markov models
speech processing
language model

speech synthesis
automatic speech recognition
speech understanding
speech recognition systems
pattern recognition
speaker identification

speech signal
speech recognition technology
noisy environments
speech recognizer
speaker independent
speech retrieval

service times
keyword spotting
information retrieval
service quality
probabilistic model
speech recognizers