The role of trust and assurance services in electronic channels: an exploratory study.
Anna H. NötebergEllen ChristiaansePhilip WallagePublished in: ICIS (1999)
Keyphrases
- trading partners
- electronic transactions
- electronic marketplaces
- service providers
- web services
- trust relationships
- electronic commerce
- electronic business
- security services
- service oriented
- end users
- information flows
- governmental organizations
- trust model
- communication channels
- service discovery
- context aware
- automated trust negotiation
- service oriented architecture
- mobile services
- open environments
- cost efficient
- service composition
- payment systems
- multi channel
- ubiquitous computing
- reputation mechanisms
- transaction cost economics
- electronic payment
- social networks
- online marketplaces
- trust evaluation
- business partners
- reputation systems
- service delivery
- service quality
- information security
- business processes
- access control