Developing and Prioritizing Measures of Emotional Capital in Public Service Organizations.

Chung-Chu Liu Jason C. H. Chen

Published in: Int. J. Inf. Syst. Serv. Sect. (2012)

Keyphrases

public services
e government
service delivery
service oriented
public sector
information technology
intellectual capital
requirements engineering
information systems
decision making
data analysis
online learning
cost effective
inter organizational