Queueing Systems with Rationally Inattentive Customers.
Caner CanyakmazTamer BoyaciPublished in: Manuf. Serv. Oper. Manag. (2023)
Keyphrases
- queueing systems
- poisson arrivals
- single server
- service times
- arrival rate
- queueing model
- queueing theory
- customer classes
- queueing networks
- steady state
- queue length
- call center
- heavy traffic
- markov processes
- service rates
- control problems
- finite buffer
- waiting times
- fluid model
- state space
- special case
- state dependent
- service providers
- markov chain
- machine learning
- service systems
- parallel machines
- random variables
- electronic commerce
- scheduling problem