Designing for Information Quality in the Era of Repurposable Crowdsourced User-Generated Content.
Shawn OgunseyeJeffrey ParsonsPublished in: CAiSE Workshops (2018)
Keyphrases
- user generated content
- information quality
- social media
- service quality
- information systems
- user generated
- success factors
- user comments
- customer satisfaction
- user satisfaction
- recommender systems
- knowledge transfer
- customer reviews
- social media content
- low quality
- social networking sites
- perceived usefulness
- online forums
- information technology
- feature selection