Serviceflow Management für das organisationsübergreifende e-Government.
Ralf KlischewskiIngrid WetzelPublished in: GI Jahrestagung (1) (2001)
Keyphrases
- e government
- knowledge management
- service delivery
- public sector
- electronic government
- public administration
- public institutions
- developing countries
- public services
- public policy
- service provision
- government services
- inter organizational
- digital government
- enterprise wide
- government organizations
- public organizations
- information systems
- information technology
- federal government
- decision making
- federal agencies
- government agencies
- secure information sharing
- technical solutions
- information sharing
- policy making
- case study
- digital divide
- information management
- mobile devices
- computer science
- government websites
- knowledge sharing
- real world
- workflow management systems