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A hybrid approach to discern customer experience for facilitating the adoption of smartwatches.
Mintak Han
Sungjoo Lee
Jeeeun Kim
Published in:
Technol. Anal. Strateg. Manag. (2022)
Keyphrases
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electronic commerce
information technology
neural network
customer satisfaction
banking services
user experience
customer service
information retrieval
genetic algorithm
information systems
e government
internet technology