Measuring consumer-perceived humanness of online organizational agents.
Lincoln LuCasey McDonaldTom KelleherSusanna S. LeeYoo Jin ChungSophia MuellerMarc VielledentCen April YuePublished in: Comput. Hum. Behav. (2022)
Keyphrases
- online search
- multi agent systems
- multi agent
- decision making
- autonomous agents
- online learning
- information systems
- multiple agents
- internet shopping
- dynamic environments
- information technology
- intelligent agents
- multiagent systems
- cooperative
- resource allocation
- software agents
- comparison shopping
- agent architecture
- online markets
- technology adoption
- knowledge management
- online advertising
- internet enabled