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Stay Ahead of the Competition: An Approach for Churn Prediction by Leveraging Competitive Service App Usage Logs.
Hisao Katsumi
Kohsuke Kubota
Wataru Yamada
Keiichi Ochiai
Published in:
UbiComp/ISWC Adjunct (2023)
Keyphrases
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churn prediction
telecommunication services
usage logs
web services
random forest
user navigation
data mining
mobile applications
web usage
machine learning
website
text mining
prediction accuracy
rule induction
search logs
credit risk