User-centered e-government: Challenges and benefits for government Web sites.
John Carlo BertotPaul T. JaegerPublished in: Gov. Inf. Q. (2006)
Keyphrases
- e government
- user centered
- website
- electronic government
- public sector
- digital government
- government services
- government agencies
- public administration
- federal government
- government organizations
- developing countries
- knowledge management
- service delivery
- government websites
- web pages
- information sharing
- public policy
- public services
- databases
- context awareness
- learning technologies
- context aware
- intelligence community
- national level