Effective Use of Knowledge Management Systems: A Process Model of Content Ratings and Credibility Indicators.

Robin S. Poston Cheri Speier

Published in: MIS Q. (2005)

Keyphrases

process model
knowledge management systems
process mining
business process
business processes
business process models
knowledge management
collaborative filtering
metadata
multimedia
knowledge sharing
artificial intelligence
domain knowledge
digital libraries
event logs
knowledge society
decision making