Discrete-Time Multiserver Queues with Priorities.

Koenraad Laevens Herwig Bruneel

Published in: Perform. Evaluation (1998)

Keyphrases

multiserver queues
steady state
arrival rate
service times
queueing model
asymptotically optimal
markov chain
queue length
state dependent
heavy traffic
call center
neural network
high priority
single server queue
agent technology
special case
higher priority
search algorithm