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Understanding and handling alert storm for online service systems.

Nengwen ZhaoJunjie ChenXiao PengHonglin WangXinya WuYuanzong ZhangZikai ChenXiangzhong ZhengXiaohui NieGang WangYong WuFang ZhouWenchi ZhangKaixin SuiDan Pei
Published in: ICSE (SEIP) (2020)
Keyphrases
  • service systems
  • online learning
  • service oriented
  • web technologies
  • enterprise systems
  • service level
  • real time
  • markov chain
  • call center
  • queueing model
  • stochastic models